|Returns and Exchanges
Satisfaction Guaranteed! There are no time limits on returns at Draper’s & Damon’s. If you're not 100% pleased with your purchase, we'll gladly provide an exchange or refund your purchase price (excluding discounts, and shipping and handling charges) for items returned in their original condition within 90 days after you receive them. Refunds will be made in your original form of payment. For products returned in original condition after 90 days of your receipt, you will receive a merchandise credit certificate equal to your original purchase price (excluding discounts, and shipping and handling charges) which will be good towards a future purchase at Draper’s & Damon’s.
To return or exchange an item, follow the instructions on the packing slip enclosed with your order. Please call our Customer Service Department at 1-866-654-2195 or visit http://drapers.blair.com/custserv/custserv.jsp for complete details, or for assistance in returning or exchanging your purchase.
How to return an item
Complete the Return/Exchange Form. If you don't have the Return/Exchange Form, just be sure to include your name, address and customer number, along with instructions whether to exchange the item, refund the merchandise purchase price, or credit your Draper's & Damon's Credit Card account or credit card.
Detach and enclose the Return/Exchange Form (or include your return/exchange information) in the package with the merchandise you're returning.
Use our convenient pre-paid return label, found on your packing slip, to ship your package. It's pre-addressed and pre-paid, so you pay nothing up front! (Please note that some heavier packages or items shipped directly from the manufacturer or shipped outside the continental United States do not include a pre-paid label.)